
Child Support
How the BC Family Maintenance Agency Enforces Child Support
By SiLaw Group Family LawyersPublished Nov 13, 2026 · 6 min read
The BC Family Maintenance Agency is a free service that collects, records and forwards child and spousal support under an enrolled order or filed agreement, and takes collection action when payments stop. Either the payor or the recipient can enrol, and the agency cannot change the amount of support.
SiLaw Group Family Lawyers helps recipients get an order or agreement into enforceable shape and helps payors respond when enforcement does not match their situation. This post describes the agency as it describes itself on its own website and on the British Columbia government's family justice pages. For the statutory powers behind it, see our page on enforcement under the Family Maintenance Enforcement Act. For how the amount was set, see how child support is calculated in BC.
What Is the BC Family Maintenance Agency?
The BC government describes the BC Family Maintenance Agency as a Crown agency and as a free service for families in British Columbia who are eligible to receive or pay family support. Once a support order or agreement is enrolled, the agency says it will collect the amounts owing, including arrears and special or extraordinary expenses, calculate arrears, record and forward payments to the recipient, and take steps if necessary to see that the payor makes the required payments. Many parents still know the service by its former name, the Family Maintenance Enforcement Program, or FMEP.
The agency's website lists the legislation behind it, including the Family Maintenance Enforcement Act, the Family Law Act, the Divorce Act and the Federal Child Support Guidelines.
Who Can Enrol, and What Do You Need First?
The agency sets out two requirements: the payor or the recipient lives in BC, and there is a valid support order or agreement from Canada or elsewhere that can be collected by BC. It has arrangements with all Canadian provinces, the United States and several other countries.
The order or agreement comes first. A written agreement must be signed by both parties and filed in court before it can be enrolled. For the Provincial Court of British Columbia, the agency describes completing a Request to File an Agreement (Form 26) and selecting section 148(2) of the Family Law Act where the agreement specifies child support. For the Supreme Court of British Columbia, it describes filing a Form F17.1 Requisition with the filing fee. A copy of the stamped, filed agreement then goes to the agency. If you have no order or agreement yet, our child support lawyers and separation agreement pages explain how to get one, and our BC child support table lookup gives the table figure that belongs in it.
How Do You Enrol?
The agency accepts an online application through a BCFMA web account, or a paper application mailed to the BCFMA Enrolment Office, Box 9216, Victoria, BC V8W 9J1.
After the application arrives, the agency says an Enrolment Services Advisor opens a case and contacts you for further information, sends an acknowledgement letter with a Case ID and PIN, obtains the filed order or agreement from the court if you did not provide it, calculates any arrears, sends both parties a Notice of Enrolment, and passes the file to a Case Manager. The agency says enrolment can take several weeks, or longer if information is slow to arrive.
What Collection Actions Does the Agency Describe?
The agency says it looks at each case individually and chooses actions based on the payor's history, how much is owed, and what it knows about the payor's current situation. It describes these tools:
- Notice of Attachment. Requires anyone who owes the payor money, such as an employer, a pension plan or a bank, to pay all or part of it to the agency. It can remain in place for five years and may be renewed.
- Federal interception. Federal money owed to the payor, including Employment Insurance benefits, Canada Pension Plan or Old Age Security payments, GST credits and income tax refunds, is directed to the agency for the recipient.
- Liens and land registration. A maintenance lien can be registered against personal property such as a vehicle, boat or trailer. A land registration through the Land Title and Survey Authority means the payor cannot sell, refinance or transfer the land without the agency's consent.
- Licence and passport actions. Where arrears exceed $3,000, the agency may ask the federal government to deny or suspend the payor's passport and federal aviation and marine licences after 40 days' written notice, and may ask ICBC to refuse to issue or renew the payor's driver's licence or vehicle licence after 30 days' written notice. It says it tries a voluntary payment arrangement first, and that only it, not ICBC, can lift these actions.
- Court action. A default hearing requires the payor to attend court, explain why support is unpaid and provide a Statement of Finances. The court decides whether arrears are paid at once or by instalments and, the agency says, can order jail time if payments are not made. A committal hearing follows if the payor ignores that order, and where the payor is the sole shareholder of a corporation or holds a controlling interest, the agency can take the corporation to court as well.
A payor can ask the agency to review an action it believes was taken in error or that would significantly reduce their ability to pay.
What Happens When a Payment Is Late?
The agency charges daily simple interest on late payments and arrears, and all interest collected goes to the recipient. There is a 15-day grace period, after which interest runs back to the due date. If the order sets a rate, that rate applies. If not, the agency uses the Bank of Canada prime rate, updated on January 1 and July 1 each year.
A default fee may also be charged if a payor misses two or more support payments in a calendar year. The agency describes the fee as equal to one month's support to a maximum of $400, payable to the BC government rather than the recipient, with a Notice of Intention sent after the first missed payment and 30 days to dispute it. A payor who is struggling can propose a voluntary payment arrangement through their web account, and support remains due while it is reviewed.
What Can the Agency Not Do?
The agency states directly that it does not have the authority to change a support order or agreement. Until a new order or agreement is filed in court, the existing one stays in effect and the agency continues to collect it. It does not calculate payments, negotiate, or pass financial information between the parties. Parents who think the amount is wrong need a new agreement, a recalculation through the Child Support Recalculation Service, which the government describes as a free annual recalculation for eligible Provincial Court files, or a court application. Our page on changing or cancelling child support explains the court route, and our post on reducing child support arrears covers applications about arrears that have already accrued.
The BC government adds two rules that cut both ways. A recipient cannot refuse the other parent's parenting time or contact because support is late or unpaid, and a payor cannot withhold support because of a dispute about parenting time or contact.
Can You Withdraw From the Agency?
The person who enrolled sends a written request. A recipient can withdraw at any time. A payor who enrolled can withdraw only if the recipient also agrees. The agency warns that interest owing on unpaid support is lost on withdrawal and cannot be collected if the recipient later re-enrols, and that a case stays open until any default fees owed to the government are paid.
Talk to a Family Lawyer About Support Enforcement
Whether you are owed months of support or facing enforcement you cannot sustain, the order or agreement underneath it is usually where the fix begins. The first 30 minutes with SiLaw Group are free, by phone, video, or in person in South Surrey. Call (778) 381-9977 or Book Now for a Free Consultation.
This post is legal information, not legal advice. Rules and fees are current to the date of writing and can change.
About SiLaw Group
SiLaw Group Family Lawyers is a Surrey, BC firm practising family law and mediation. Founder Sandy Sihota is an accredited Family Law Mediator, Arbitrator and Parenting Coordinator (Law Society of BC). Articles are legal information, not legal advice.